Terms & Conditions (Internet Sales)

How Long Does Delivery Usually Take?

Local customers: Please allow for three to seven days working days for delivery.

International customers: Please allow up to two weeks for delivery.

 

What is Bran et Daguet’s Exchange/Refund Policy?

Because each item is individually made, Bran et Daguet is unable to offer refunds or exchanges.

In particular, we do not entertain exchange due to following reasons:

Slight colour difference. We do our best to display as accurately as possible the colour/s of the item shown on our website. However at certain times, the colour of the item displayed may not represent 100% of the actual item colour due to factors such as computer monitor settings and photographic lighting.

Any defect/damage caused by customer’s careless handling after receiving the item, misuse or mishandling of the item.

Any complaints such as: “item not as imagined”, “too small”, “too big”, “don’t like the colour/style/design/pattern” etc. Customers are responsible for checking the detailed photos, measurement, description before placing an order.

 

What Should I Know About Bran et Daguet Sizing?

All dress sizes are in accordance with our sizing chart. Please ensure that you quote the correct size to us when placing your order.

 

How Much Does Delivery Cost?

Malaysian customers: There is a flat fee of RM35 per product.

International customers: There is a flat fee of RM65 per product.

 

*Bran et Daguet reserve the right to modify this Agreement at any time, and without prior notice, by posting amended terms on this website.